At Zenoré Perfumes, your privacy is fundamental to our brand experience. This policy explains how we collect, use, and protect your information.

1. Information We Collect

We collect personal data necessary to provide our services:

• Name
• Email address
• Phone number
• Shipping & billing address
• Order details

2. How We Use Your Information

Your data is used to:

• Process and deliver your orders
• Provide customer support
• Send order updates (email / WhatsApp)
• Improve website experience

3. Payment Security

• All payments are secured via SSL encryption
• Payments are processed by PCI-compliant providers (e.g., Stripe)
• Zenoré does not store credit card details

4. Cookies

We use cookies to:

• Remember cart items
• Save login sessions
• Improve website performance
• Analyze traffic and user behavior

You can disable cookies through your browser settings.

5. Comments & Media

• Comments may collect IP address and browser data for spam protection
• Uploaded images should not include location metadata (EXIF GPS)

6. Data Sharing

We do not sell or rent your data

Data is only shared with:

• Delivery partners (couriers)
• Payment processors
• Legal authorities (if required under UAE law)

7. Data Retention

We retain data only as long as necessary for:

• Order fulfillment
• Legal compliance
• Customer service

8. Your Rights

You may request:

• Access to your data
• Correction of your data
• Deletion of your data

Contact: support@zenoreperfumes.com

9. Third-Party Content

Embedded content (videos, images, etc.) may behave as if you visited external websites and may collect data independently.

10. Legal Jurisdiction

This policy is governed by the laws of the United Arab Emirates.